Toolkit

Student Leader Toolkit

Purpose

To provide UCLA Students with resources to navigate virtual programming and organization operations. To provide resources for discussions and learning around social justice issues. 

Goals

  • Provide students with resources for programming and operations (meetings, transitions, recruitment, etc) 

  • To provide resources for external learning (i.e. articles, websites related to online engagement, DEI)

  • Provide resources to maintain momentum/sustainability - to help students continue their work 


Resources for Digital Organizational Programming and Operations

As we have transitioned to remote learning during Covid-19, it is important now, more than ever, to maintain community and connectivity with the UCLA Community. This toolkit serves as a resource to provide campus organizations with the tools to navigate virtual operations and programming.

Best Practices for Programming and Managing Your Organization

Accessibility

Universal Design

When engaging in virtual spaces and/or activities, consider the principles of Universal Design to ensure it can be accessed, understood, and used to the greatest extent possible by all people. Consider the following when implementing accessibility in your virtual program:


Simple and Intuitive to Use

The overall program or activity can be used and accessed regardless of someone’s experience, knowledge, language skills, or current concentration level.

Office of Information Technology Disabilities and Computing Programs: https://dcp.ucla.edu/accessibility-starter-guide

Perceptible Information

The design of the program or content communicates necessary information effectively to the user.

Easy to Navigate

Anyone can experience the program or activity, whether they are using a mouse, keyboard, or assistive technology. Consider closed captioning technology, alternative image description, and providing direct links to documents referenced during the program.

Centralize Organization Documents & More

Maintaining files, documents and records is crucial for the sustainability and continuity of your organization. All UCLA students have access to a UCLA Gmail account, which allows you to have access to Gmail, Google Drive, Google Docs, etc.  Consider utilizing the unlimited storage that comes with your Gmail account to store your organization's documents. 

Additionally, UCLA provides all students, staff, and faculty with a Box account and Office 365 account, which can also store your organization's documents and more. There are also other platforms that have free and limited options, such as Drop Box and iCloud, which can also serve the same purpose. 

Equity

As we are in a time of remote connectivity and learning, it is important to consider access, inclusivity, and location when deciding to hold a virtual program and managing your organization. Organizers should consider any access barriers students may face around software, platform, or application you want to use. Lastly, since many students are not living on campus this fall quarter, consider time zones when planning your activities to ensure as many students can participate during a reasonable time for everyone.

Keep Consistent Communication

Staying connected is important now, more than ever. Clarify what the platforms will be used for and what is their intended purpose of use. Maintaining clear communication with fellow members and program participants helps in planning and executing digital engagement programs and activities.

Platforms to Consider

Online Engagement Tools (Office of Residential Life): The Program & Event Management team has created a resource to help students navigate ways of using various digital and virtual platforms. Use this resource as a way to decipher if the platform you are considering using is right for your type of program/activity. https://www.notion.so/Online-Engagement-Tools-aca0abb90d1641038e72fb4f4402416e

SOLE has identified a list of programs and platforms, and what activities they can be used for. Please, keep in mind this list captures a small amount of available programs and platforms, and they can be used in additional ways other than what they have been identified for. 

External Resources for Support

Security & Privacy

Consider the digital safety and wellbeing of members and program participants. Ensure that meetings, programs, and communications are conducted in platforms that add layers of security and privacy when possible. Additionally, if the platform you are using allows for RSVPs, this can help minimize the risk of outside individuals interrupting your meeting, activity, or program. 

Many digital platforms and applications have a safety and security page. Be sure to check this to ensure your program or activity is secure. For example, Zoom: https://zoom.us/security 

Test Technology

With the help of a fellow organization member or friend, test the technology before use to familiarize yourself with the platform and understand all features and functions available. Consider if the chosen digital platform is the best and most practical way of accomplishing your organization’s/program’s objectives and goals.  

Managing Your Organization

Engaging With Members

  • One-on-ones. If you are in a leadership role within your organization, consider scheduling one-on-one check-ins with other executive board leaders and members. This is a great way to stay connected and understand the different needs of your group.
  • Family groups/clusters. Consider smaller and personal group bonding activities with current and prospective members. This is a great way to help members get to know each other better in a smaller setting.
  • Create new roles/rotate responsibilities. Think about rotating daily and weekly tasks (e.g taking meeting minutes) and rotate these amongst members to stay engaged.
  • Stay connected with members.  Scheduling time to connect with fellow members outside of meetings/programs is important now, more than ever.  Consider having virtual “self care” events, movie watch-parties, weekly challenges, or a game night via platforms like House Party, Kahoot, and JackBox.
  • Incorporate UCLA workshops and trainings to engage members with available services and resources at UCLA:

Hosting a Meeting

Recruiting In a Digital World

  • Consider hosting an “organization open house” and invite interested students.
  • Update your myUCLA profile to reflect your group’s current information. The SOLE search engine off of our website www.sole.ucla.edu allows students to search for organizations that may interest them.  In this virtual time make sure that you are checking your organizational e-mail and respond to those students that are interested in your organization.
  • Leverage your social media platforms to create and manage content while connecting with students.
  • Collaborate with on-campus departments to share your upcoming program or activity to their audience. 
  • Utilize the UCLA Community Calendar to share your upcoming program or activity. The information you provide on your myUCLA profile is used when you submit a request to publish on Community Calendar. 
  • Check out SOLE's Recruitment Tips Workshop and resource guide for an overview of strategies to consider when engaging in recruitment.  
Tips for Programming

Branding

This allows potential members and/or audiences to get a sense of WHO you are. Utilize consistent messaging and images to create a sense of familiarity. Consider what you are offering your members and how this creates a sense of loyalty.

If your organization is considering using any UCLA Marks, please consider utilizing UCLA Marks resources. The online UCLA Marks portal at www.marks.ucla.edu facilitates requests to use the UCLA marks, which includes any word, abbreviation, logo, graphic, or photograph that distinctly identifies UCLA or its campus. UCLA Marks also provides support in how to use the UCLA Marks in compliance with UCLA Policy 110 and the UCLA Brand Guidelines. 

Community Service

As SOLE advisors, we greatly care about each of you, our students, and the organizations that you represent.  We understand that during these challenging times, perhaps now more than ever, you want to help those in need. Please, speak with your SOLE Advisor before implementing your service efforts. If you plan on carrying out off-campus community service during fall quarter 2020, we strongly recommend the following protocols be part of your organization’s risk management plan:

  • Visit the following resources to learn the latest about COVID-19: Los Angeles CityLos Angeles County Department of Public Health  and the Center for Disease Control and Prevention.
  • All individuals (unless exempted per public health guidelines) should wear a face covering whenever possible.
  • Plans should be made to allow for appropriate physical distancing. 
  • All individuals should be reminded and encouraged to wash their hands as often as possible (or to sanitize when hand-washing may not be available).
  • Explore off-campus insurance options at the UCLA Campus Connexion’s Website (note: SREC accepts funding requests to support insurance costs). 
  • All individuals should be reminded and encouraged to wash their hands as often as possible (or to sanitize when hand-washing may not be available).

Additional resources for engaging in virtual community service:

External Resources

Feasibility

To ensure feasibility, it is important to involve your organization members in the planning process. Ask yourselves: Who is your audience? How does your program contribute to the UCLA Community? What are the goals of your program? How will you measure success? Do you need any additional support, such as moderating comments or utilizing breakout rooms?

Internal Resources

  • UCLA Community Events Calendar. The information you provide on your myUCLA profile is used when you submit a request to publish on Community Calendar. 
  • Virtual Event Services (Residential Life): Student Program Managers can meet with programmers and assist with trainings on how to utilize Zoom for meetings/events, and run-through the event to ensure programmers are comfortable with the technology. They can also provide training to utilize OBS (https://obsproject.com), which is a streaming tool allowing users to flop between different screen/audio functions. Additionally, student leaders who live in University Housing can check out equipment such as lighting, mics, etc, depending on who is using it, for what purpose, and the duration of time. To inquire about rentals: programsupport@orl.ucla.edu
    • Consider applying to funding to support your virtual program. While funding is limited, there are still options available to support your digital/virtual program and/or activity. View available funding sources: www.sole.ucla.edu/funding-resources-test. Speak with your SOLE advisor about funding options that might be available for your organization.

    Marketing

    Decide who your target audience is and HOW you want to get your message across. Consider which platforms you are using and the purpose behind them. When marketing your organization and/or programs ,ask “do our marketing efforts reach the broadest audience for whom it is appropriate?”; Consider using social media, UCLA Community Calendar, and the Bruin Leaders Organization Highlights on Instagram. Set attainable goals for your marketing efforts by utilizing the SMART Goals framework. We recognize, this framework may not work for all campus organizations and we encourage you to research techniques and frameworks that fit your campus organization's needs.

    • S - specific
    • M - measurable
    • A - attainable
    • R - realistic 
    • T - time sensitive 

    Security

    As many of you know, UCLA experienced a series of “Zoom bombings” during the transition to remote learning. To ensure the safety of your organization and program attendees, consider what security measures may need to be taken. Consider the following: password protection, unique links, and waiting rooms. Additionally, if the platform you are using allows for RSVPs, this can help minimize the risk of outside individuals interrupting your meeting, activity, or program.

    Many digital platforms and applications have a safety and security page. Be sure to check this to ensure your program or activity is secure. For example, Zoom: https://zoom.us/security 

    Social Justice & Diversity Resources

    Student Organizations, Leadership, & Engagement (SOLE) affirms the importance and centrality of the values of diversity, equity, inclusion, and social justice. SOLE believes that equity, inclusion, and social justice require consistent efforts to ensure that members from all identities, backgrounds, abilities, and belief systems have access, voice, acknowledgement, and opportunities to participate at all levels within the campus community. We recognize current events have prompted us to examine systems of privilege and oppression that have historically impacted Queer, Trans, Black and Indigenous People of Color (QTBIPOC), People of Color (POC), and additional identity groups. Through education and discussion, we can use our voices to create positive social change within our UCLA community and beyond for all those that face any kind of dicrimination in our society.  We are committed to make our campus community as inclusive as possible in both a virtual and on-campus setting.

    Your SOLE Advisor is here to support you and your organization around efforts to incorporate diversity, equity and inclusion into your organization and programming.

    We encourage you to send in additional resources you have found beneficial to your learning: soletoolkit@saonet.ucla.edu  

    As a land grant institution, the Student Organizations, Leadership, & Engagement Office at UCLA acknowledges the Gabrielino/Tongva peoples as the traditional land caretakers of Tovaangar (Los Angeles basin, So. Channel Islands). Additional land grand acknowledgements can be found on the Office of the Chancellor's website

    Student Activism

    UCLA Students have historically been a part of many of the efforts surrounding social justice, equity, diversity and inclusion. Through activism, UCLA students have initiated: retention projects, outreach programs, campus resource centers, and funding grants among other areas.

    Campus Organizations

    UCLA Registered Campus Organizations range from identity, cultural, community, interest-based organizations, and more. Feel free to review the work our Registered Campus Organizations have done in and outside of the UCLA community to promote education, awareness, and advocacy. You can get the contact information for all of your fellow registered campus organizations at: https://sa.ucla.edu/RCO/public/search

    Speak to your SOLE advisor if you would like recommendations of organizations to contact that have had success in working with the issues of social justice/diversity within their organization and programming.

    Undergraduate Student Association Council & Graduate Student Association

    The Undergraduate Student Association Council (USAC) acts as a representation of the undergraduate student body at UCLA. USAC contains various officers and programs that support equity, diversity, and inclusion initiatives. A list of the various USAC Offices and elected officers can be found at: https://usac.ucla.edu/about/offices/ 

    The Graduate Student Association (GSA) acts as the representatives body for graduate and professional students at UCLA. The GSA sponsors a variety of social, academic, and community programs and work to represent student interests. A list of the various GSA elected officers can be found at: http://gsa.asucla.ucla.edu/officers.html 

    Social Justice & Diversity Education

    UCLA Departments & Services

    Internal Resources

    External Resources

    UC Campus & UCOP Resources

    University of California: Diversity - Anti-Racism Resources by University campus

    University of California, Berkeley - Creating a Healthy Virtual Environment Toolkit

    University of California, Berkeley: Greater Good Science Center - Anti-Racist Resources

    University of California, Merced - Anti-Racist Reading List

    UC Hastings - New Podcasts Highlights Black Voices at Hastings

    University of California, Office of the President - Holding Listening Conversations with Teams

    Lawrence Berkeley National Library - Racial Equity

    Virtual 580 Cafe

    Websites

    Adverse Childhood Experiences (ACEs) Connection - Anti-Racism Resources

    Anti-Racist Resource Guide by Victoria Alexander

    Black Minds Project - Racelighting 

    Bystander Intervention Training (Anti-LGBTQ+ Harassment, Anti-Asian/American and Xenophobic Harassment, Gender Based Street-Violence, and Police Sponsored and Anti-Black Harasssment)

    INCITE! Community Accountability Toolkit

    National Museum of African American History & Culture, Talking About Race

    Pubic Broadcasting Service, Asian Americans

    Public Broadcasting Service, Race - The Power of an Illusion 

    Videos & Webinars

    Black Minds Matter

    Combating AAPI Racism in Age of Covid-19

    Harvey Mudd College, Institutional Diversity - Shifting Narratives: Using Education for Protest and Dismantling Racism

    Responding to Racial Bias and Microaggressions in an Online Environment

    Uncomfortable Conversations With a Black Man

    The New York Times, Transforming History

    Podcasts

    African American Policy Forum, Intersectionality Matters

    Cafe Con Chisme, A Latinx Podcast

    Futuro Media Group, In The Thick

    Los Angeles Times, Asian Enough

    New York Times, 1619

    New York Times, Nice White Parents

    National Public Radio, Code Switch

    Scene on Radio, Seeing White

    They Call Us Bruce

    Reading Lists & Articles 

    Ibram X. Kendi - Anti-Racist Reading List

    UCLA Hammer Museum - Anti-Racist Reading List

    University of California, Berkeley: Greater Good Science Center - Resources to Support Anti-Racist Learning

    SOLE has put together a list of articles centered around social justice and diversity.